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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Per completar la return, necessiteu receipt or proof of purchase.

Si us plau, no tingueu cap amunt de la botiga.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, programari, video game, casset tape, or vinyl record that has been opened.
  • Any no s’ha trobat en l’original condition, es desamaga el missing parts per reasons no duu a l’error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Si vostè està approved, la seva refundació és processada, i el crèdit automàticament s’aplicarà a la nostra targeta de seguretat oa l’original mètode de pagament, sense certain durant els dies.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

El contacte de la nostra companyia de crèdit, la teva feina és una mica abans de la seva solució és officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

Perquè us doneu allà ia la vostra disposició no heu rebut cap refont i, si us plau contacteu amb l’e-mail address.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If el seu ítem no s’ha de marcar com a gift quan purchased, or el gift giver ha d’ordres shipped to themselves to dive to you later, we will send a refund to gift giver and they will find out about your return.

Shipping returns

Return your product, should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at{email} for questions related to refunds and returns.